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In 2000 John and I started Astute North Queensland because we felt there was a real need for customers to get better service than others were offering.
With a background in Insurance, my management expertise combined with John’s real estate background made for the perfect foundation with which to establish a mortgage broking business.
Originally from Cork, Ireland I came to Cairns in 1996 for a holiday. Soon after I met John and decided to make Australia my new home. Working side by side since 2000 John and I have established successful sister offices in Port Douglas, Atherton, Mareeba & Ayr.
I’m passionate about the image of our offices and look after them, ensuring we exceed all of the standards set by the regulatory bodies and our affiliates.
5 star service Love the Astute North QLD team, especially Billie. Thanks for your honesty and financial advice… will soon have a home for our family 🙂
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
After having issues with another broker and losing a settlement, we were recommended by solicitor. After speaking with Billie she was honest and open about my options. The entire process was dealt with promptly and efficiently with minimal to no stress.
I found the whole experience easy & everyone there were so lovely n friendly & also available any time to answer any questions we had.
Being self employed is always a bit of a struggle when it comes to home loans. The amazing team at Astute made this happen for us. Their down to earth yet professional approach is very reassuring. Excellent customer service and follow up throughout the process that made it less nerve racking. Call them or pop in, make the first step and I can gguaranteethey will do their best to make it possible. A big thank you to John, Damian and the amazing Shae- Shae who could teach a few things to hospitality people. Cannot thank you enough so I recommend you to everyone in need of a loan
Astute are very professional & helpful. Would recommend these guys to anyone looking at refinancing or purchasing. Started with this team when they were in their little office, my how they have grown. Special thanks to Verena for all her help but all the staff are wonderful and great with the little ones as well 🙂 Thanks heaps.
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
